Protect your personal information: there might be fraudsters that pretend to be from PayApp, asking for you to verify your personal information via email. Please make sure to double check if the details present on the email are valid and actually belong to us (email address, contacts, what subject on the email is used, who is writing you an email, etc.). Be especially suspicious if someone is asking for information that PayApp already has. If you suspect fraudulent activity from someone using our name, please contact us immediately via email@example.com. Please keep in mind that we will never ask for information that could compromise your account.
Create a strong password for your account: please consider creating a password that is at least 12-14 characters long and includes a mix of numbers, capital/lower-case letters and symbols. Try staying away from obvious dictionary words and combinations of dictionary words. Try using passphrases (a line from a book or a song, for instance) instead of passwords, as they are easier to remember and more difficult to guess.
Sign out from public devices: If you're logging into our website in a public place (library, office, friend's house, etc.) do not forget to logout when you're done.
Reporting suspicious activity: If you think that your account has been compromised, please reach out to us immediately. If you have given your login information to somebody or use the same password for several accounts, please change it.